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1.1 "Our Website" means www.bsnmedical.co.uk.
1.2 These terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of Our Website, whether as a guest or a registered user. Use of Our Website includes accessing, browsing, or registering to use Our Website.
1.3 Please read these terms of use carefully before you start to use Our Website, as these will apply to your use of Our Website. We recommend that you print a copy of this for future reference.
1.4 By using Our Website, you confirm that you accept these terms of use and that you agree to comply with them.
1.5 If you do not agree to these terms of use, you must not use Our Website.

2.1 These terms of use refer to the following additional terms, which also apply to your use of Our Website:
2.1.1 Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using Our Website, you consent to such processing and you warrant that all data provided by you is accurate; and
2.1.2 Our Cookie Policy, which sets out information about the cookies on Our Website.
2.2 If you purchase goods from Our Website, our Standard Terms and Conditions of Sale http://www.bsnmedical.co.uk/fileadmin/z-countries/United_Kingdom/PDF/T/BSN_Medical_-_Terms_and_Conditions_-_Traditional_B2B.pdf  will apply to the sales.

3.1. Our Website is a site operated by BSN medical Ltd ("We/Our"). We are a company registered in England and Wales under company number 04085346 and have our registered office at PO Box 258, Willerby, Hull, HU10 6WT, United Kingdom. Our VAT number is GB834845602.

4.1 We may revise these terms of use at any time by amending this page.
4.2 Please check this page from time to time to take notice of any changes we made, as they are binding on you.

5.1 We may update Our Website from time to time, and may change the content at any time. However, please note that any of the content on Our Website may be out of date at any given time, and we are under no obligation to update it.
5.2 We do not guarantee that Our Website, or any content on it, will be free from errors or omissions.

6.1 Our site is made available free of charge.
6.2 We do not guarantee that Our Website, or any content on it, will always be available or be uninterrupted. Access to Our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of Our Website without notice. We will not be liable to you if for any reason Our Website is unavailable at any time or for any period.
6.3 You are responsible for making all arrangements necessary for you to have access to Our Website.
6.4 You are also responsible for ensuring that all persons who access Our Website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

7.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
7.2 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
7.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at orders.uk@bsnmedical.com.

8.1 We are the owner or the licensee of all intellectual property rights in Our Website, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
8.2 You may print off one copy, and may download extracts, of any page(s) from Our Website for your personal use and you may draw the attention of others within your organisation to content posted on Our Website.
8.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
8.4 Our status (and that of any identified contributors) as the authors of content on Our Website must always be acknowledged.
8.5 You must not use any part of the content on Our Website for commercial purposes without obtaining a licence to do so from us or our licensors.
8.6 If you print off, copy or download any part of Our Website in breach of these terms of use, your right to use Our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

9.1 The content on Our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on Our Website.
9.2 Although we make reasonable efforts to update the information on Our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on Our Website is accurate, complete or up-to-date.

10.1 Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
10.2 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to Our Website or any content on it, whether express or implied.
10.3 We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
10.3.1 use of, or inability to use, Our Website; or
10.3.2 use of or reliance on any content displayed on Our Website.
10.4 If you are a business user, please note that in particular, we will not be liable for:
10.4.1 loss of profits, sales, business, or revenue;
10.4.2 business interruption;
10.4.3 loss of anticipated savings;
10.4.4 loss of business opportunity, goodwill or reputation; or
10.4.5 any indirect or consequential loss or damage.
10.5 If you are a consumer user, please note that we only provide Our Website for domestic and private use. You agree not to use Our Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
10.6 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of Our Website or to your downloading of any content on it, or on any website linked to it.
10.7 We assume no responsibility for the content of websites linked on Our Website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
10.8 Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Standard Terms and Conditions of Sale http://www.bsnmedical.co.uk/fileadmin/z-countries/United_Kingdom/PDF/T/BSN_Medical_-_Terms_and_Conditions_-_Traditional_B2B.pdf

11.1 We may from time to time provide interactive services on our site, including, without limitation:
11.1.1 product reviews; and
11.1.2 frequently asked questions and customer queries.
(the "interactive services").
11.2 Whenever you make use of such a feature, you must comply with the content standards set out in our Acceptable Use Policy.
11.3 You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
11.4 We have the right to disclose your identity to any third party who is claiming that anything posted by you to Our Website constitutes a violation of their intellectual property rights, or of their right to privacy.
11.5 We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of Our Website.
11.6 We have the right to remove any posting you make on Our Website if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
11.7 The views expressed by other users on Our Website do not represent our views or values.
11.8 We will provide clear information to you about the kind of interactive service offered, if it is moderated and what form of moderation is used, if any. If you wish to complain about a comment posted on our site or you think that a comment has been posted that is in breach of our Acceptable Use Policy please report it to us by contacting us at orders.uk@bsnmedical.com, we will then review this comment. Please note that reporting a comment does not necessarily mean the comment will be removed.
11.9 We are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
11.10 Our interactive services shall be used by those over the age of 18 only.
11.11 Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

12.1 We do not guarantee that Our Website will be secure or free from bugs or viruses.
12.2 You are responsible for configuring your information technology, computer programmes and platform in order to access Our Website. You should use your own virus protection software.
12.3 You must not misuse Our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to Our Website, the server on which Our Website is stored or any server, computer or database connected to Our Website. You must not attack Our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Our Website will cease immediately.

13.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
13.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
13.3 You must not establish a link to Our Website in any website that is not owned by you.
13.4 Our site must not be framed on any other site, nor may you create a link to any part of Our Website other than the home page.
13.5 We reserve the right to withdraw linking permission without notice.
13.6 The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
13.7 If you wish to make any use of content on Our Website other than that set out above, please contact orders.uk@bsnmedical.com.

14.1 Where Our Website contains links to other sites and resources provided by third parties, these links are provided for your information only.
14.2 We have no control over the contents of those sites or resources.

These terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

To contact us, please email orders.uk@bsnmedical.com.


BSN medical Ltd, a company registered in England and Wales under company number 04085346 and with its registered office at Po Box 258, Willerby, Hull, HU10 6WT, United Kingdom, ("We") are committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

"Our Website" means www.bsnmedical.co.uk
By visiting Our Website you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is BSN medical Ltd, a company registered in England and Wales under company number 04085346 and with its registered office at Po Box 258, Willerby, Hull, HU10 6WT, United Kingdom. Our ICO registration number is ZA079749.

1.1 We may collect and process the following data about you:
1.1.1 Information you give us. You may give us information about you by filling in forms on Our Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use Our Website, search for a product or place an order on Our Website and when you report a problem with Our Website. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information.
1.1.2 Information we collect about you. With regard to each of your visits to Our Website we may automatically collect the following information:
(a) technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;  and
(b) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from Our Website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
1.1.3 Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Our Website uses cookies to distinguish you from other users of Our Website. This helps us to provide you with a good experience when you browse Our Website and also allows us to improve Our Website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

3.1 We use information held about you in the following ways:
3.1.1 Information you give to us. We will use this information:
(a) to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
(b) to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
(c) to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;
(d) to notify you about changes to our service;
(e) to improve any products and services offered; and/or
(f) to ensure that content from Our Website is presented in the most effective manner for you and for your computer.
3.1.2 Information we collect about you. We will use this information:
(a) to administer Our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
(b) to improve Our Website to ensure that content is presented in the most effective manner for you and for your computer;
(c) to allow you to participate in interactive features of our service, when you choose to do so;
(d) as part of our efforts to keep Our Website safe and secure;
(e) to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
(f) to make suggestions and recommendations to you and other users of Our Website about goods or services that may interest you or them.
3.1.3 Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

4.1 We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
4.2 We may share your information with selected third parties including:

4.2.1 Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
4.2.2 Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.  We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience;
4.2.3 Analytics and search engine providers that assist us in the improvement and optimisation of Our Website; and/or
4.2.4 Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

4.3 We may disclose your personal information to third parties:
4.3.1 In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
4.3.2 If BSN medical Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
4.4 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply http://www.bsnmedical.co.uk/fileadmin/z-countries/United_Kingdom/PDF/T/BSN_Medical_-_Terms_and_Conditions_-_Traditional_B2B.pdf and other agreements; or to protect the rights, property, or safety of BSN medical Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

5.1 The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things,  the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.  We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
5.2 All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of Our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
5.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

6.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at orders.uk@bsnmedical.com.
6.2 Our site may, from time to time, contain links to websites owned by third parties.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to orders.uk@bsnmedical.com.


"Our Website" means www.bsnmedical.co.uk
This acceptable use policy sets out the terms between you and us under which you may access Our Website. This acceptable use policy applies to all users of, and visitors to, Our Website.

Your use of Our Website means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.

1.1 You may use Our Website only for lawful purposes.  You may not use Our Website:
1.1.1 in any way that breaches any applicable local, national or international law or regulation;
1.1.2 in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
1.1.3 for the purpose of harming or attempting to harm minors in any way;
1.1.4 to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards;
1.1.5 to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); and/or
1.1.6 to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
1.2 You also agree:
1.2.1 Not to reproduce, duplicate, copy or re-sell any part of Our Website in contravention of the provisions of our terms of website use; and
1.2.2 Not to access without authority, interfere with, damage or disrupt;
(a) any part of Our Website;
(b) any equipment or network on which Our Website is stored;
(c) any software used in the provision of Our Website; or
(d) any equipment or network or software owned or used by any third party.

2.1 These content standards apply to any and all material which you contribute to Our Website ("contributions"), and to any interactive services associated with it.
2.2 You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.
2.3 Contributions must:
2.3.1 be accurate (where they state facts);
2.3.2 be genuinely held (where they state opinions); and
2.3.3 comply with applicable law in the UK and in any country from which they are posted.
2.4 Contributions must not:
2.4.1 contain any material which is defamatory of any person;
2.4.2 contain any material which is obscene, offensive, hateful or inflammatory;
2.4.3 promote sexually explicit material;
2.4.4 promote violence;
2.4.5 promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
2.4.6 infringe any copyright, database right or trade mark of any other person;
2.4.7 be likely to deceive any person;
2.4.8 be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
2.4.9 promote any illegal activity;
2.4.10 be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
2.4.11 be likely to harass, upset, embarrass, alarm or annoy any other person;
2.4.12 be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
2.4.13 give the impression that they emanate from us, if this is not the case; and/or
2.4.14 advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

3.1 We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of Our Website.  When a breach of this policy has occurred, we may take such action as we deem appropriate. 
3.2 Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use Our Website, and may result in our taking all or any of the following actions:
3.2.1 immediate, temporary or permanent withdrawal of your right to use Our Website;
3.2.2 immediate, temporary or permanent removal of any posting or material uploaded by you to Our Website;
3.2.3 issue of a warning to you;
3.2.4 legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
3.2.5 further legal action against you; and/or
3.2.6 disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
3.3 We exclude liability for actions taken in response to breaches of this acceptable use policy.  The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

4.1 We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on Our Website.

Thank you for visiting Our Website.

Contact Us

BSN medical Limited
P.O. Box 258
East Yorkshire
HU10 6WT

Tel:  +44 (0) 1482 670100
Fax: +44 (0) 1482 670111